The following are the basic fees and guidelines that apply to all hosting accounts. For more detailed information be sure to view the Plan Comparison chart. If you have any questions regarding our web-hosting fees or services, please contact us so that we may provide the information you are looking for.
Level One
$11.25 per month, Excess Bandwidth $0.25/MB, Excess storage $1/GB
Level Two
$22.50 per month, Excess Bandwidth $0.25/MB, Excess storage $1/GB
Level Three
$45.00 per month, Excess Bandwidth $0.25/MB, Excess storage $1/GB
Level Four
$135.00 per month, Excess Bandwidth $0.25/MB, Excess storage $1/GB
Customized Plans
If none of the standard plans fit your needs, we can work with you to create a plan customized specifically for you!
Setup Fees and Start Date
This fee, if applicable, is charged only once when your account is first setup on our computers. For personal and sub-domain accounts, the "start date" is the day the account is setup on our computers. For domain accounts, the "start date" is the date that the domain is registered with our registrar or the date that the account is setup on our computers, whichever is later.
Contract Renewals
Unless you notify us of your intention to cancel, our billing system will automatically renew your hosting and/or maintenance contract. For annual contracts and Domain Name Registration, our billing system will issue an invoice approximately 30 days before your present contract expires. Payment for the new invoice is subject to the payment terms noted below. If we handle your domain name registration, we will not renew the registration unless the renewal invoice has been paid. Once expired, domain names are subject to additional fees or may be registered by another owner at any time. For standard hosting packages, our billing system will issue a receipt upon the successful payment transaction via PayPal.
Payment Methods and Late Fees
All payments for web-hosting services are paid in advance via recurring subscription through PayPal. If there is a problem with the payment and we have not received it in full before our billing system generates your next monthly invoice, your account will be charged a penalty of 2%.
Suspension
If we have not received payment in full before our billing system generates your next monthly invoice, your website will be replaced with a "suspended" page. You can still send and receive email, all other functionality will still work, and no files will be lost, so you can still login to make site changes that will be visible when your account is re-enabled.
Re-instatement Fee
If your account is suspended for non-payment, you will be charged $50 to have your account re-instated. This fee, and all out-of-pocket costs we have incurred on your behalf, must be paid in full, and payment terms arranged for the balance, before your account will be re-instated.
Termination
If we have not received payment in full on or before 60 days after the original date of issuance on the invoice, your website, database, email and other files will be deleted. Nothing will be retrievable. If you decide to setup another account in the future, you will be charged a setup fee and you must pay any outstanding balance from your previous account.
Collection Effort
If your account is terminated for non-payment, we may assign your account to an attorney and/or a collection agency, and a detrimental entry might be added to your credit record, and you may also be assessed additional collection costs.
Related Pages: Technical Specs ⇔ Plan Comparison ⇔ Create Account
